Operations Deep Dive

The goal of this conversation is to understand your operational and business process structure. Essentially, we are trying to get an understanding of a week/month in your shoes and how all of the departments interact/ connect.
Some examples of questions we will be asking:
  • What are the primary challenges and obstacles that you face in your current day-to-day operations?
  • What aspects of the business process do you feel are more difficult than they should be?
  • Where do you feel the biggest bottle-necks are?

A Note on Deep Dive Conversations

Deep Dive conversations are designed to get your thinking started, so the agendas will be fairly loose at times. We'll know we have a good deep dive if the meeting is conversational in nature. We will allow the conversations to dictate the questions, as the greatest insights often come from the 3rd follow-up question that we hadn't expected to ask but asked because of something said.